Categories of Processed Data
For the optimal operation of our financial infrastructure, we process the following data types:
Personal and Contact Details: When creating an account or contacting our helpdesk, we record necessary identification data such as your full name, email address, and phone number.
Compliance and Verification: To protect our platform and prevent fraud, we may in specific cases request official identification documents to validate your user profile.
Technical Identification and Device Data: With every visit to our website, technical metadata is recorded, including IP addresses, browser type, operating system, and server logs. These are essential for secure authentication and system monitoring.
Usage Behavior Analysis: We evaluate how you use our dashboards and market instruments to enhance service quality. This analysis is purely operational and in no way implies that QubiTradeAI manages or holds custody of your assets.
Transaction Data: If you use paid extra features, we process the required billing data, usually via secure external payment systems.
Legal basis for processing
Our data processing is based on a solid legal foundation: the execution of the user agreement, our legitimate interests in system security, compliance with Belgian legal obligations, and, where required, your specific consent. We use this data for account management, fraud prevention, and technical improvements. Marketing is sent exclusively based on active consent; you can manage your preferences at any time in your account settings.
Retention period and data sharing
We never share your data with third parties for commercial sales. Sharing is limited to strictly necessary partners for cloud infrastructure, analytics, and customer support. Data is retained as long as the operational purpose or legal retention obligations dictate. In case of international transfer, we guarantee an adequate level of protection through robust contractual safeguards.
Security and your rights
We apply modern encryption and strict access restrictions to protect your data. Although we strive for maximum security, digital data transfer is never entirely risk-free. You have the right to access, rectification, erasure, restriction of processing, and data portability. Direct requests to our support; we perform an identity check to protect your data.
Updates to this policy
This policy may change due to technical or legal updates. Important changes will be announced via our platform.
Last Updated: June 16, 2026